Descripción del empleo
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role HR Field Generalist The HR Field Generalist provides operational and employee-facing Human Resources support across multiple HR disciplines, including employee relations, staffing, onboarding, workforce administration, reporting, and HR operations. This role partners closely with business leaders and employees to ensure consistent execution of HR processes while maintaining compliance with company policies, ethical standards, and local labor legislation. The position works independently on day-to-day HR activities, applying established policies and procedures to resolve employee inquiries, support business operations, and deliver a positive employee experience. Responsibilities Provide day-to-day Human Resources support across functional areas including benefits, compensation, staffing, employee relations, organizational development, and HR operations, following established policies and procedures. Independently manage assigned HR activities while aligning priorities with leadership and ensuring timely execution. Serve as a resource to team members by providing guidance, knowledge sharing, and training on HR processes, policies, and best practices. Respond to employee and business inquiries, analyze HR-related issues, evaluate alternatives, and recommend appropriate solutions within established guidelines. Support operational effectiveness by making informed decisions that contribute to meeting business objectives, service levels, and performance goals. Deliver HR generalist support, including employee lifecycle activities, onboarding, workforce administration, and employee support. Support recruiting efforts for hourly and salaried positions by coordinating hiring activities and partnering with stakeholders throughout the recruitment process. Prepare, analyze, and maintain HR metrics and reports, including headcount, absenteeism, overtime, turnover, and workforce trends, providing insights to support business decisions. Monitor and administer services provided by external vendors, ensuring service quality and compliance with established standards. Facilitate training sessions for new hires, support staff, and peers on HR policies, procedures, and operational processes. Promote a positive employee relations environment by identifying trends, addressing concerns, and supporting engagement initiatives. Handle confidential employee and business information with the highest level of discretion and professionalism. Ensure compliance with company policies, ethical standards, business conduct guidelines, and applicable local labor legislation. Build effective partnerships with internal stakeholders, managers, supervisors, and cross-functional teams to support business needs. Participate in corporate initiatives, continuous improvement activities, and quality programs while upholding organizational values and professional standards. Qualifications we seek in you! Minimum Qualifications Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field. In some countries, a 1–2year technical, vocational, or trade school degree in a relevant discipline may be considered equivalent. 0–1 year of relevant experience in Human Resources or a related field. Basic knowledge of Human Resources principles and practices in areas such as staffing, employee relations, compensation, benefits, organizational development, or HR operations. Understanding of HR processes, policies, and procedures, with the ability to apply them in day-to-day operations. Ability to analyze information, resolve routine HR issues, and make sound decisions within established guidelines. Proficiency in Microsoft Office Suite and HR systems relevant to the assigned area of responsibility. Preferred Qualifications/ Skills Strong organizational, analytical, and problem-solving skills with attention to detail. Excellent interpersonal and customer service skills, with the ability to work effectively with employees and cross-functional teams. Ability to manage confidential information with professionalism and discretion. Effective written and verbal communication skills, including the ability to communicate in English. Willingness to learn, adapt to change, and develop knowledge of the organization’s structure, policies, and business operations. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
